Inbound GPT Identity
Customize how Inbound GPT represents your practice — from name and personality to training and team collaboration.
Persona
Custom Inbound GPT name, bio, and communication style
Dedicated email address for Inbound GPT
Phone Number
Local or toll-free number for patient calls
Personality
Empathy levels, tone, and bedside manner settings
Language Skills
Multi-language support with auto-translation
Voice & Inflection
Custom voice tone, pacing, and inflection settings
Inbound GPT Skills
From answering calls to booking appointments — Inbound GPT handles the tasks that keep your front desk busy.
24/7 Receptionist
Always-on AI receptionist available around the clock, including after hours and weekends
Dedicated Phone Number
A dedicated practice phone number that routes through your AI receptionist
Intent Based Call Transfer
Transfer calls to the right team member based on the caller's detected intent and need
Detailed Call Reports
Full call summaries, transcripts, and outcome tracking for every patient interaction
Team Handoff
Seamlessly transfer conversations to the right team member with full context
Call Routing
Intelligently route calls by caller intent, location, and urgency
Call Screening
Filter spam callers and prioritize high-value patient inquiries
Appointments and Scheduling
Book, reschedule, and confirm appointments in real time across all channels
Insurance Verification
Verify coverage, explain benefits, and coordinate insurance questions
Financing Coordinator
Present payment plans and financing options to patients
Transportation Coordinator
Arrange ride assistance and provide directions for patients who need help
Inbound GPT Integrations
Seamlessly integrates with the channels, systems, and workflows your practice already uses.
Dedicated Phone Number
A dedicated local or toll-free number for your AI receptionist
Personal Email Account
A branded email address for patient and practice communications