Inbound GPT uses AI to answer inbound patient calls 24/7, including after hours and weekends. It can schedule appointments, answer common questions about your practice, handle prescription refill requests, and seamlessly hand off complex issues to your staff — all while maintaining a natural, empathetic conversation.

Inbound GPT handles administrative and communication tasks for healthcare practices: answering patient calls, scheduling appointments, responding to website chat messages, capturing new patient leads, sending reminders, and managing after-hours inquiries. It does not provide medical advice, diagnoses, or clinical recommendations.

Inbound GPT is designed with HIPAA compliance in mind. Patient data is encrypted in transit and at rest. The platform provides audit trails for interactions and undergoes regular security assessments. Practices can also sign a Business Associate Agreement (BAA) to meet their compliance requirements.

Inbound GPT integrates with 300+ EMR and practice management systems through Keragon MCP, including Open Dental, Dentrix, Juvonno, Jane App, ChiroTouch, DrChrono, and Athenahealth. It also supports Google Calendar, Zapier, and custom integrations via API.

Inbound GPT operates across five communication channels: website chat widget, phone calls, SMS/text messaging, WhatsApp, and Facebook Messenger. All channels are managed from a single dashboard, so your team sees every patient interaction in one place.

Most practices are up and running within minutes. The guided setup walks you through customizing your AI's identity, connecting your practice management system, and adding your practice-specific FAQs and procedures. No technical expertise is required.

Inbound GPT recognizes when a conversation needs human attention and performs a team handoff. Your staff receives full context of the conversation — including the patient's question and all prior messages — so patients don't have to repeat themselves.

Yes. You can customize your AI's name, personality traits, empathy levels, tone, and communication style. Inbound GPT also supports multiple languages with auto-translation, so it can serve diverse patient populations naturally.

Inbound GPT currently supports dental, physical therapy, chiropractic, optometry, cosmetic surgery, dermatology, internal medicine, sports medicine, and orthodontic practices. The AI is trained on workflows and vocabulary specific to each specialty.

No. Inbound GPT uses performance-based pricing with no monthly subscription and no long-term commitment. You pay only for what you use — $1 per conversation, $10 per team handoff, and $25 per booked appointment. Cancel anytime.

You get 20 free conversations to try Inbound GPT with no credit card required. Set up your AI, connect it to your practice, and see results before you pay anything. After your free conversations, you simply pay per interaction.

No. Inbound GPT is an administrative and communication tool. It handles scheduling, patient inquiries, lead capture, and front-desk tasks. It does not provide medical advice, diagnoses, treatment recommendations, or clinical decision support.