Profile

Persona, team members, locations, and voice for your Inbound GPT agent.

Inbound GPT Agent Profile

Configure your agent's persona, team members, and locations — the same profile settings you manage under My Profile in the dashboard.

Persona

Custom Inbound GPT name, bio, and communication style

Email

Dedicated email address for Inbound GPT

Phone Number

Local or toll-free number for patient calls

Personality

Empathy levels, tone, and bedside manner settings

Language Skills

Multi-language support with auto-translation

Voice & Inflection

Custom voice tone, pacing, and inflection settings

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Responsibilities

Channels your agent handles — live chat, phone, text, email, and more.

Training

Company profile, knowledge bases, RAG sources, and test tools.

Tools

Appointments, MCP servers, and integrations with your existing systems.

Integrations

Connect calendars, EMR/PMS, Zoom, and custom MCP workflows.

Onboard an Inbound GPT Agent in minutes

We'll customize your Inbound GPT Agent to answer questions, gather information, schedule appointments and connect people to the right human at your company.