AI Medical Receptionist & Patient Communication Platform for Healthcare Practices — AI That Works
for Your Staff
Built on the OpenClaw framework, each Inbound GPT is customized for your practice with the identity, skills and integrations to seamlessly work alongside your staff 24 hours a day, 7 days a week.
Never miss a call or lose a new patient to voicemail again.
Convert up to 40% visitors into booked appointments.
Automate tasks so your staff can focus on patient care.
Inbound GPT Identity
Customize how Inbound GPT represents your practice — from name and personality to training and team collaboration.
Persona
Custom Inbound GPT name, bio, and communication style
Dedicated email address for Inbound GPT
Phone Number
Local or toll-free number for patient calls
Personality
Empathy levels, tone, and bedside manner settings
Language Skills
Multi-language support with auto-translation
Voice & Inflection
Custom voice tone, pacing, and inflection settings
Inbound GPT Skills
From answering calls to booking appointments — Inbound GPT handles the tasks that keep your front desk busy.
24/7 Receptionist
Always-on AI receptionist available around the clock, including after hours and weekends
Dedicated Phone Number
A dedicated practice phone number that routes through your AI receptionist
Intent Based Call Transfer
Transfer calls to the right team member based on the caller's detected intent and need
Detailed Call Reports
Full call summaries, transcripts, and outcome tracking for every patient interaction
Team Handoff
Seamlessly transfer conversations to the right team member with full context
Call Routing
Intelligently route calls by caller intent, location, and urgency
Call Screening
Filter spam callers and prioritize high-value patient inquiries
Appointments and Scheduling
Book, reschedule, and confirm appointments in real time across all channels
Insurance Verification
Verify coverage, explain benefits, and coordinate insurance questions
Financing Coordinator
Present payment plans and financing options to patients
Transportation Coordinator
Arrange ride assistance and provide directions for patients who need help
Inbound GPT Integrations
Seamlessly integrates with the channels, systems, and workflows your practice already uses.
Dedicated Phone Number
A dedicated local or toll-free number for your AI receptionist
Personal Email Account
A branded email address for patient and practice communications
Frequently Asked Questions
Everything you need to know about Inbound GPT
Inbound GPT uses AI to answer inbound patient calls 24/7, including after hours and weekends. It can schedule appointments, answer common questions about your practice, handle prescription refill requests, and seamlessly hand off complex issues to your staff — all while maintaining a natural, empathetic conversation.
Inbound GPT handles administrative and communication tasks for healthcare practices: answering patient calls, scheduling appointments, responding to website chat messages, capturing new patient leads, sending reminders, and managing after-hours inquiries. It does not provide medical advice, diagnoses, or clinical recommendations.
Inbound GPT is designed with HIPAA compliance in mind. Patient data is encrypted in transit and at rest. The platform provides audit trails for interactions and undergoes regular security assessments. Practices can also sign a Business Associate Agreement (BAA) to meet their compliance requirements.
Inbound GPT integrates with 300+ EMR and practice management systems through Keragon MCP, including Open Dental, Dentrix, Juvonno, Jane App, ChiroTouch, DrChrono, and Athenahealth. It also supports Google Calendar, Zapier, and custom integrations via API.
Inbound GPT operates across five communication channels: website chat widget, phone calls, SMS/text messaging, WhatsApp, and Facebook Messenger. All channels are managed from a single dashboard, so your team sees every patient interaction in one place.
Most practices are up and running within minutes. The guided setup walks you through customizing your AI's identity, connecting your practice management system, and adding your practice-specific FAQs and procedures. No technical expertise is required.
Inbound GPT recognizes when a conversation needs human attention and performs a team handoff. Your staff receives full context of the conversation — including the patient's question and all prior messages — so patients don't have to repeat themselves.
Yes. You can customize your AI's name, personality traits, empathy levels, tone, and communication style. Inbound GPT also supports multiple languages with auto-translation, so it can serve diverse patient populations naturally.
Inbound GPT currently supports dental, physical therapy, chiropractic, optometry, cosmetic surgery, dermatology, internal medicine, sports medicine, and orthodontic practices. The AI is trained on workflows and vocabulary specific to each specialty.
No. Inbound GPT uses performance-based pricing with no monthly subscription and no long-term commitment. You pay only for what you use — $1 per conversation, $10 per team handoff, and $25 per booked appointment. Cancel anytime.
You get 20 free conversations to try Inbound GPT with no credit card required. Set up your AI, connect it to your practice, and see results before you pay anything. After your free conversations, you simply pay per interaction.
No. Inbound GPT is an administrative and communication tool. It handles scheduling, patient inquiries, lead capture, and front-desk tasks. It does not provide medical advice, diagnoses, treatment recommendations, or clinical decision support.
Trusted by Healthcare Practices
Practices across the country are transforming their patient communication with Inbound GPT.
Dr. Sarah Chen
Dental Practice Owner
"Inbound GPT cut our missed calls by 90%. Patients love being able to book at midnight, and my front desk team finally has time to focus on in-office care instead of answering phones all day."
Michael Torres
Practice Manager
"We went from 3 receptionists to 1 plus Inbound GPT. The AI handles after-hours, weekends, and overflow calls seamlessly. ROI was positive within the first month."
Dr. Emily Watson
Multi-Location Clinic
"Managing patient communication across 4 locations was a nightmare. Now Inbound GPT handles all of them with location-specific knowledge. It even speaks Spanish for our bilingual patients."
James Park
Orthodontics Group
"The Keragon MCP integration with our practice management system is flawless. Appointments sync instantly, patient records stay up to date, and the whole thing just works."
Dr. Lisa Patel
Dermatology Clinic
"I was skeptical about AI answering patient calls, but the team escalation feature gives me peace of mind. Complex medical questions always get routed to our nurses."
Robert Kim
Operations Director
"Setup took 20 minutes. We uploaded our FAQ document, connected our phone system, and were live. The knowledge base keeps getting smarter with every patient interaction."
Dr. Amanda Foster
Family Medicine
"Our no-show rate dropped from 18% to 7% thanks to automated reminders. The WhatsApp integration is a game-changer for reaching younger patients."
David Chen
Physical Therapy Center
"Inbound GPT handles our intake forms, appointment scheduling, and insurance verification questions. My team can finally focus on what they were hired to do."
Dr. Rachel Nguyen
Pediatric Dentistry
"Parents can schedule their kids' appointments via text at 10pm. That convenience alone has brought us dozens of new families this quarter."
Inbound GPT Pricing
No hidden fees. No per-seat charges. Just simple, predictable pricing based on work completed by your Inbound GPT.
Simple, Performance-Based Pricing
- Free 20 Conversations
- No Monthly Subscription
- Cancel Anytime
- No Credit Card Required